Effective Date: 15 December 2015
Welcome to Lotus365 – Your Premier Gaming and Betting Platform
By accessing or using Lotus365 (whether via Lotus365.com, Lotus365.win, Lotus365.in, our Lotus365 app, or any related domain), you agree to be bound by these Terms and Conditions. These terms apply to all users, including those creating a Lotus365 New ID, users performing a Lotus365 Sign Up, and those using Lotus365 Login or Lotus365 Win Login features.
Important: Before downloading the Lotus365 app or proceeding with a new account setup, please carefully review this entire document. Your continued use of our services constitutes acceptance of these terms.
Table of Contents
Acceptance of Terms
These Terms are a binding agreement between you (“you”) and Lotus365 (“we”). Using the Services—including Lotus365 Sign Up, Lotus365 New ID, Lotus365 Login, or Lotus365 Win Login—means you accept these Terms and our Privacy Policy.
Updates: We may change these Terms at any time by posting updates. Continued use after changes means you accept the revised terms.
Eligibility & Account Rules
- Age: You must be 18+ (or the legal age in your location). We may request age/identity proof at any time.
- Location: You must use the Services only where permitted by law. If your location becomes restricted, stop using the Services and contact support.
- One account: Maintain one account per user unless we approve otherwise.
- Accurate info: You must provide true and current details. False information can lead to suspension/closure.
Account Security
You are responsible for your Lotus365 ID, password, and device security. Do not share credentials. If you suspect unauthorised access, change your password and contact support immediately. We are not responsible for losses caused by your failure to protect your account.
Prohibited Activities
You must not:
- use the Services for illegal activity (fraud, money laundering, identity misuse)
- create multiple accounts to abuse bonuses/limits
- cheat, collude, use bots/scripts, or exploit bugs
- attempt hacking, disruption, reverse engineering, or malware
- harass, threaten, or post abusive/illegal content
- use stolen/unauthorized payment methods or file false chargebacks
Violations may result in suspension/termination, forfeiture of bonuses/benefits, and reporting to authorities where required.
Payments, Bonuses & Withdrawals (If Applicable)
- Deposits/transactions: Must be made using authorised methods in your name.
- Bonuses/promotions: Subject to specific rules (eligibility, time limits, wagering/usage requirements). Bonus abuse is prohibited.
- Withdrawals: May require completed verification and security checks. Processing times vary by method and compliance review.
- Fees & conversion: Banks/payment providers may charge fees or apply exchange rates—these are not controlled by Lotus365.
Responsible Play
Using the Services involves risk. Play responsibly and only within your limits. We may offer tools such as limits, cool-offs, and self-exclusion. If you need help, contact support for guidance on responsible play options.
Intellectual Property
All platform content, branding, software, and designs belong to Lotus365 or its licensors. You receive a limited personal licence to use the Services. You may not copy, resell, distribute, or reverse engineer any part of the platform.
Privacy & Data Use
We collect and use personal data to operate the Services, secure accounts, process transactions (if applicable), meet legal obligations, and provide support. Details are in our Privacy Policy, which forms part of these Terms.
Service Availability & Disclaimers
The Services are provided “as is” and “as available.” We do not guarantee uninterrupted access. We are not responsible for outages, delays, third-party failures, or device/network issues.
Limitation of Liability
To the maximum extent permitted by law, Lotus365 is not liable for indirect or consequential losses. Where liability cannot be excluded, it is limited to the extent allowed by applicable law.
Suspension & Termination
We may suspend or terminate accounts for violations, fraud risk, verification failure, legal compliance reasons, or security concerns. You may request account closure at any time; withdrawals (if applicable) are subject to verification and compliance checks.
Governing Law & Disputes
These Terms are governed by the laws stated on our platform and subject to mandatory local consumer protections where applicable. Disputes should be raised with support first for resolution.
Contact
For questions or complaints, contact Lotus365 support through the official channels listed on the website/app.
By using Lotus365, you confirm you are eligible, you accept these terms, and you agree to follow the rules and policies referenced here.